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Survey Questions
My order was processed accurately.
Yes
No
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When I had a question, the Customer Service Representative answered my questions promptly.
Customer Service Representative gave helpful suggestions regarding the details of my order and the products ordered.
Customer Service Representative took the time necessary to answer my question in a satisfactory manner.
When the Customer Service Representative did not know the answer to a question he/she researched back to me in a timely manner.
When I made a change to my order, the change was processed quickly and correctly.
The Customer Service Representative was knowledgeable about our products.
The Customer Service Representative maintained a positive attitude and professionalism at all times.
Please tell us how we might have improved our products and service to you during your last experience with a Customer Service Representative?