Feedback Form

Survey Questions
My order was processed accurately.	Yes	No	N/A
When I had a question, the Customer Service Representative answered my questions promptly.	Yes	No	N/A
Customer Service Representative gave helpful suggestions regarding the details of my order and the products ordered.	Yes	No	N/A
Customer Service Representative took the time necessary to answer my question in a satisfactory manner.	Yes	No	N/A
When the Customer Service Representative did not know the answer to a question he/she researched back to me in a timely manner.	Yes	No	N/A
When I made a change to my order, the change was processed quickly and correctly.	Yes	No	N/A
The Customer Service Representative was knowledgeable about our products.	Yes	No	N/A
The Customer Service Representative maintained a positive attitude and professionalism at all times.	Yes	No	N/A
For service have you been a user of our products
Less than a year 1-2 years 3-5 years More than 6 years
For service and quality for this order, how would you rate American Locker?
Met expectations Exceed expectations Did not meet expectations
Please tell us how we might have improved our products and service to you during your last experience with a Customer Service Representative?