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American Locker > About Us/Customer Case Studies 3/11/2010 5:47:22 AMPrint this page   Email a friend    Bookmark this page
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Innovative Solutions
...Cell Phones, Keys, Wallets
...Mobile Laptops, Tablet PCs
...Pistols, Handguns, Revolvers
...Remote Pickup Hub: Keyless
...Remote Pickup Hub: Electronic
...Evidence in Law Enforcement
...Security vs. Employee Lockers


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Customer Spotlight:
Stow-N-Go

Stow-n-go is a consumer event focused, mobile locker system provider, located in Valparaiso, IN. The company works closely with event planners and facility owners and managers to provide individualized storage services that are innovative and provide a necessary amenity. Stow-n-go offers the flexibility of three rent/lease options and is committed to providing unmatched locker event services. Stow-n-go is also a long time customer of American Locker Security Systems, Inc.

Stow-n-Go’s Founder and Principal Carl Lane agreed to contribute to this report.

Why American Locker?

In a word responsiveness; American Locker sales reps provide knowledgeable consultation that focuses on our needs and objectives. They listen and interpret those objectives, then offer information about products, plans and pricing that meets our goals.

Also, American Locker products, services and support are available nationally. That is important to us because we provide mobile locker systems nationwide. We really wanted to work with a company that understands the needs of specific market segments in addition to the regional quirks we accommodate. Best of all, the process is seamless. American Locker is just easy to work with.

We also share very similar business philosophies, which makes our relationship a great fit. Like us, American Locker is committed to providing first rate service with integrity. Their products are consistently reliable and their staff is very accessible. We always know we can count on a timely response.

We have continued our relationship with American Locker because they have the experience, catalog and proprietary systems that allow us to accommodate our clients across venues. We are not limited. If there is a need for secure storage, we know American Locker can reliably help us meet that need.

When we need mobile units that are equipped with their own power generation source for lighting and token machine operation, we turn to American Locker. When we need mobile units that can be configured for hard to fit or small spaces we know American Locker has something that works. That is particularly important to us because we have built our reputation on service and convenience. We don’t want event hosts to be forced to shift stages, event tents or port-o-lets to accommodate our mobile units.

We know that the key component of any successful event is in the details. Whether the event is a marathon, NASCAR race, golf or tennis tournament, participants want to feel like their comfort and convenience is a priority. They want to know that the event host thought through the small details, such as reducing theft and storage of personal items, freeing them to more fully enjoy the event.

American Locker helps us create win-win scenarios, which is in line with our goal of adding value for our customers. For example, when we make our American Locker mobile locker system available to clients, they win because their event participants can safely store cameras, cell phones, umbrellas, event give-aways etc., without the hassle of lugging them around. Clients win because they create good will by providing a needed service and because they often generate some income with relatively little expense in terms of personnel costs or liability.

Event planners turn to us and we turn to American Locker. Most impressive is that they don’t have a one size fits all approach. Working with American locker is so satisfying because it isn’t about the bottom line as much as it is about building a long term relationship. They care about details, even after the sale and the event.

They are constantly looking for ways to improve services and have been very open to feedback in developing new products. You get the sense that when they ask, “how can we do this better or how can we improve our services,” that they are genuinely interested in your answer.

About American Lockers

American Locker Company has provided security lockers since 1931. With more than 75 years in the business, American Locker has the expertise to deliver products and services that meet the unique needs of each client.

American Locker Products

American Locker currently serves recreation, government, education, law enforcement agencies, health and fitness clubs, and more. Wherever there is a need for secure storage capacity, American Locker has the right products to meet the needs of facility owners, operators and patrons.

Lockers are available in a variety of sizes and shapes, or they can be custom designed. We also offer several options for locker entry including tokens, coins and keys and keyless mechanisms including electronic. Our proprietary key system provides the added security of keys that are cut with a combination of only one in 16 million.

American Locker is committed to security, but beyond that we are always looking for new ways to streamline operations, improve efficiency and increase convenience. For example, our laptop lockers are stackable space savers. They include a battery recharging feature that eliminates downtime. American Locker also offers Mini-Check, perfect for safeguarding small items such as keys or wallets. This product is particularly appealing for fitness clubs or other settings where guests are likely to have only one or two high value items to be securely stored. One of the products American Locker is most proud of is its E-CBU library units. These lockers allow library patrons access to their favorite books even when they can’t get to the library. Patrons make their book choices online. Books are then delivered to a centrally located E-CBU, digital locker system units that allow patrons to enter their library card number into the keypad for access. The units work both in and outdoors and capture every transaction, which is helpful in generating reports.

Lockers are available for both permanent and mobile settings. Choose from plastic (useful in aquatic settings and water parks where chemicals may damage other types of materials), stainless steel (offering long wear and high durability), or painted steel (an affordable, secure option for customers, with 18 standard color options).

Call (800) 828-9118 or visit us online at americanlocker.com. American Locker offers experienced nationwide sales teams that will work with you to meet your storage and security needs.

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